This User Agreement ("Agreement") governs your registration, bidding, purchases, and participation in auctions conducted by Bid2Shop.com ("Bid2Shop," "we," "us," or "our").
By creating an account, placing a bid, or participating in any auction, you agree to be legally bound by this Agreement.
If there are any questions or concerns, we recommend you contact our team at Bid2Shop for resolution prior to using our services.
1. ELIGIBILITY & ACCOUNT RESPONSIBILITY
You must:
- Be at least 18 years old.
- Have legal capacity to enter into binding contracts.
- Provide accurate and complete registration information.
You are responsible for:
- All activity under your account.
- Maintaining the confidentiality of login credentials.
- Payment for all winning bids placed through your account.
Bid2Shop reserves the right to suspend or terminate accounts at its sole discretion.
2. BID2SHOP AS SELLER OF RECORD
Unless expressly stated otherwise, Bid2Shop is the seller of record for all items listed on the platform.
Items may include:
- Customer returns
- Shelf pulls
- Overstock
- Open-box merchandise
- Refurbished goods
- Liquidation inventory
All items are sold as-is in accordance with the Condition Code assigned to the listing.
3. AUCTION FORMAT & BIDDING RULES
3.1 Binding Bids
All bids are:
- Final
- Irrevocable
- Legally binding
If you are the winning bidder, you are legally obligated to complete payment.
Bid retractions are not permitted except in the case of verified system malfunction.
3.2 Dynamic Closing
If a bid is placed within the final minutes of an auction, the closing time may automatically extend to allow competitive bidding.
Bid2Shop reserves the right to:
- Cancel auctions
- Modify closing times
- Reject bids
- Relist items
- Suspend accounts engaged in manipulation or abuse
4. PAYMENT TERMS
Winning bids are automatically charged to the payment method on file.
You agree to pay:
- Final bid price
- Buyer's premium (if applicable)
- Sales tax
- Shipping or handling fees
- Buyers Assurance (if selected)
- Any applicable transfer, hold, or storage fees
Failure to complete payment may result in:
- Account suspension
- Permanent ban
- Restocking charges ($10)
- Collection action
4.1 Late Payment Penalties
If payment fails or is not completed by the designated processing time:
- A late fee of up to $75 may apply.
- Your account may be suspended.
- A reinstatement fee may be required.
4.2 Chargebacks
Filing a chargeback without first contacting customer support may result in:
- Immediate account suspension
- Recovery of chargeback fees and administrative costs
5. CONDITION CODES & ITEM STATUS
Each item is sold under a designated Condition Code.
5.1 Factory Sealed
Unopened packaging. Contents not inspected. Sold as received. Not eligible for inspection (opening of the box) or Buyer's Assurance.
5.2 Like New
Minimal or no visible wear. May not include original packaging.
Refund eligibility only if reported before removal from facility (if pickup).
5.3 Open Box
Previously opened. May show signs of use. Sold AS-IS.
5.4 Damaged
Visible damage or functional issues. Sold AS-IS. No refunds. Not eligible for Buyer's Assurance.
5.6 Last Chance / Final Sale
Clearance or liquidation items. No refunds under any circumstance.
Condition Codes are disclosed in listings and control refund eligibility.
6. BUYERS ASSURANCE (OPTIONAL PROTECTION)
Buyers Assurance is an optional protection product available at checkout for eligible items.
If purchased:
- Buyer may request a return within seven (7) days of pickup or delivery.
- Item must be returned in the same condition.
- Refund issued to original payment method.
Buyers Assurance does NOT cover:
- Cosmetic issues disclosed in listing
- Misuse or damage by buyer
- Items marked Final Sale
- Digital goods
The Buyers Assurance fee is non-refundable.
If Buyers Assurance is NOT purchased, the sale is FINAL unless otherwise required by law.
7. PICKUP, SHIPPING & REMOVAL DEADLINES
7.1 Pickup Items
If items are designated for warehouse pickup:
- Items must be picked up within (3) business days.
- Items not removed by deadline are considered abandoned.
Abandoned items may:
- Be relisted
- Be forfeited without refund
- Be subject to restocking fees
7.2 Shipping Orders
For shipped items:
- Risk of loss transfers upon shipment.
- Delivery dates are estimates.
- Claims must be filed according to carrier policy.
Bid2Shop is not responsible for carrier delays.
8. NON-PICKUP & RESTOCKING FEES
If a winning bidder fails to retrieve or accept delivery:
- A restocking fee of $10 may apply.
- Buyer's premium, if applicable, may be retained.
- Remaining balance, if any, may be refunded at Bid2Shop's discretion.
9. MEMBERSHIP PROGRAM (IF OFFERED)
Bid2Shop may offer a membership program with enhanced benefits, including:
- Free or discounted transfers
- Extended pickup windows
- Monthly return allowances
- Curbside Pickup
Membership fees are non-refundable.
Membership benefits may be modified or terminated at any time.
10. INSPECTION REQUIREMENT
Buyers are responsible for reviewing all photos and descriptions prior to bidding.
If inspection is available:
- Claims must be made before removal from premises.
- No shortage or damage claims will be accepted after removal.
Failure to inspect does not relieve you of purchase obligation.
11. DISCLAIMER OF WARRANTIES
All items and Services are provided:
"AS-IS," "WHERE-IS," and "WITH ALL FAULTS."
Bid2Shop disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy of descriptions
- Availability of Services
Manufacturer warranties may not apply.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Bid2Shop is not liable for:
- Product defects
- Incomplete items
- Buyer misuse
- Shipping damage
- Auction interruptions
- Lost profits or consequential damages
Total liability shall not exceed the amount paid for the specific item giving rise to the claim.
13. INDEMNIFICATION
You agree to indemnify and hold harmless Bid2Shop and its affiliates from any claims arising out of:
- Your use of the Services
- Your violation of this Agreement
- Your violation of law
14. DISPUTE RESOLUTION & VENUE
This Agreement is governed by the laws of the State of Ohio.
All disputes shall be resolved exclusively in the state or federal courts located in Ohio.
You waive the right to participate in class actions.
You waive the right to trial by jury.
15. PRIVACY POLICY
Your use of the Services is governed by our Privacy Policy.
Business Address:
6001 Southern Blvd., Boardman, OH 44512
16. MODIFICATIONS
Bid2Shop may update this Agreement at any time.
Continued use of the Services constitutes acceptance of the updated terms.